Privacy Policy

At Happymami Lactancia S.L. (hereinafter, Happymami), we take the privacy and protection of our customers’ personal data very seriously.

This privacy policy aims to inform you about how we collect, use, store, and protect the personal information you provide to us through our online store and in the context of our breastfeeding advice services.

In application of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and in Organic Law 3/2018 of December 5, on the Protection of Personal Data and guarantee of digital rights. The Privacy Policy must be included in a web page when it collects any personal data from the user.

PROTECTION OF PERSONAL DATA
Happymami Lactancia S.L. informs users of its website https://www.happymami.com through this Privacy Policy about the processing and protection of personal data of users that may be collected through their browsing or contracting of services/products carried out on this portal. The use of this website by the user implies acceptance of this Privacy Policy.

Happymami Lactancia S.L. adopts the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and in that not foreseen by this by Organic Law 3/2018 of December 5, on the Protection of Personal Data and guarantee of digital rights and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce. Through the registration forms of this website, the WhatsApp instant messaging platform, the chatbot or the sending of an email, personal data of each user is collected and processed, the processing of which is governed by this Privacy Policy. This data is necessary for the management and maintenance of some of the services provided by Happymami Lactancia S.L.

RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

The controller of the personal data that the user provides when accessing and using the website is, as owner, Happymami Lactancia S.L., with CIF B02999415, registered office at Calle Nicaragua, 7, nave 5, 23650, Torredonjimeno, Jaén, email rgpd@happymami.com. Happymami Lactancia S.L. is committed to applying the computer security measures provided for in the aforementioned regulations, with the aim of preventing access to or misuse of the data, its manipulation, deterioration or loss.

DURATION OF DATA STORAGE

Happymami Lactancia S.L., as the data controller, undertakes to store and manage the personal data and information collected through this website with due confidentiality while the professional relationship that has arisen is maintained and the interested party does not request its deletion, and where appropriate, for a period not exceeding 5 years, counting from the end of the commercial relationship established between the user and Happymami Lactancia S.L. However, the data controller may keep the data duly blocked to meet possible administrative or jurisdictional responsibilities.

PURPOSES OF DATA PROCESSING

The operations, management, and technical procedures, whether carried out in an automated or non-automated way, that enable the collection, storage, modification, transfer, and other actions on personal data, are considered to be personal data processing.

At Happymami Lactancia S.L. we process the personal data that the user provides through www.happymami.com and the instant messaging platform WhatsApp, in order to include them in the contact list, manage the requested commercial relationship and thus use this information as a means of contact for said company/user. In addition, the processing of this data collected also implies managing the sending of the information that is requested and being able to respond to the queries or questions that the user sends to through the website or the WhatsApp instant messaging platform, also providing those interested with offers of services that are of interest to them.

The fields of the records must be completed obligatorily so that Happymami Lactancia S.L. can comply with the purposes mentioned above.

The user can oppose the sending of commercial communications at any time by sending an email to info@happymami.com, or by unsubscribing in the same email received.

LEGITIMATION FOR DATA PROCESSING

The processing of personal data provided by the user is carried out based on the following legal bases that legitimize it:

• The contracting of services from Happymami Lactancia S.L. and the execution of the requested professional assignment, the terms and conditions of which will be made available to the user prior to any eventual contracting. In order to carry out this requested professional relationship, the interested party is obliged to provide their data.
• Free, specific, informed, and unequivocal consent, since after reading this Privacy Policy the user is informed and, if in agreement, can accept it by means of a declaration or a clear affirmative action, such as marking a box that is provided for this purpose.
• In the event that the interested party does not provide the aforementioned data or these are erroneous or inaccurate, we will not be able to attend to their request, making it impossible to provide the requested information or carry out the contracting of the services. Therefore, the data controller, Happymami Lactancia S.L., will be exonerated from any responsibility that may arise from the non-execution of the professional assignment
  or from the consequences that derive from these inaccurate or erroneous information.

DATA COMMUNICATION

In general, Happymami Lactancia S.L. will not communicate these personal data to third parties, with the exception that the provision of a service implies the need for a contractual relationship with a data processor and this is strictly necessary to manage and maintain the relationship between the user and the aforementioned company. This will only be done for the time necessary to enable the execution of the assignment contract, and under the same conditions and with the same responsibilities that are required of the controller. Once the assignment is finished, the data processor will return the personal data to the Controller and will delete any copy that it has.

On the other hand, only third parties with whom Happymami Lactancia S.L. has a legal or contractual obligation to provide them will have the right to access these personal data, including, for example, the Ombudsman and Judges and Courts interested in the procedures related to the claims presented.

RIGHTS OF INTERESTED PARTIES

The user may exercise at any time, in the terms established in current legislation, the rights of access, rectification or deletion of data, request that the processing be limited, oppose it, request the portability of their data, as well as revoke the consent given, rights recognized in the aforementioned Regulation (EU). The exercise of these rights can be carried out by the user himself by contacting Happymami Lactancia S.L. at the address of its registered office indicated above; through the sending of an email to the following email address rgpd@happymami.com or to the postal address Calle Nicaragua, 7, nave 5, 23650, Torredonjimeno, Jaén.

For the effective exercise of these rights, the user must prove their identity by providing their name and surname, photocopy of their ID card or equivalent identification document that proves their identity, a request specifying the application, address for notification purposes, and date and signature of the applicant.

Likewise, the user may complain to the Spanish Agency for Data Protection (Competent Control Authority in this matter), especially when they have not obtained satisfaction in the exercise of their rights, by means of a letter addressed to it, C/Jorge Juan, N.º 6, 28001 – Madrid, or through the web: https://www.agpd.es